KM Discovery Workshops
When embarking in a new direction or making a major strategic investment, sometimes organizations need to accelerate the process by which they define their strategic direction. In such cases, seeking solutions through traditional consulting techniques takes too long.
Vitesse Solutions has developed a workshop format and process where decision-making teams are placed in a unique environment especially designed to accelerate their understanding of the complex knowledge issues the organization faces. Executives and decision-makers work together with our team in a “protected” environment for a short period – normally about 2-3 days. Our facilitation approach encourages the kind of teamwork and creative thinking that produces innovative solutions. Our facilitation process guarantees maximum output in a short period of time.
The KM Discovery Workshops are designed using the concepts of Appreciative Inquiry, which focuses on optimizing what organizations do well, rather than attempting things they cannot do. The main processes within Appreciative Inquiry are commonly labeled: Definition, Discover, Dream, Design, Deliver. Vitesse Solutions has adapted and optimized this methodology for Knowledge Management. Our KM Discovery Workshop takes participants through three phases: Learn, Reflect and Apply.
Learn phase: The improvement issue(s) at hand are clarified and clear goals are articulated. The things that organization and its people do best are identified. Successful initiatives and how they were achieved are described as well as the tools, techniques and change management practices used. These in-house “success principles” are then applied to the improvement situation(s) at hand.
Reflect phase: Ideas are formulated around the improvements being sought, applying the strengths of the organization and its people. The ideas are evaluated and developed in an experiential environment where participants can visualize the progress and results of different scenarios versus one another, all in the context of their working environment.
Apply phase: The strategy, tactical plan and “pilots” with milestones are designed and agreed upon. Formal and informal follow-ups are planned. The strategy is continuously refined based on how the dynamics of both workplace and marketplace affect the on-going implementation and deployment of the planned improvements.
In some cases, KM Discovery Workshop is conducted in cooperation with the executive management program of a major university.
To understand more about Vitesse and our services, please contact us.
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