Specialized Knowledge Management Staffing, Recruiting & Training

Overview

  

 

 

 

 

 

 

 

 

The value of any initiative or process is heavily impacted by the quality, training and experience of the people who are responsible for creating and managing it. Therefore, a leader of a mission-critical initiative would not be expected to take staffing lightly.  Rather, that leader would be expected to seek out the most qualified and experienced individuals available. 

In the past, when companies were technically managing their knowledge, the people helping to implement those processes could probably only be defined as "de facto" knowledge managers.  Their official responsibilities mostly lied elsewhere -- Information Systems, Human Resources, or Corporate Librarians. Until recently, no one even had the word "knowledge" in their job titles. While vague boundaries surrounding these functions did not prevent organizations and individuals from managing their knowledge (by today's definition), the absence of a clearly defined "knowledge" profession with its own infrastructure meant that the emerging field lacked some of the elements that help sustain other disciplines, such as: 

An accepted body of knowledge or content related to roles and responsibilities within the field

Specifically defined standards and processes

Readily available opportunities to interact with other professionals

Easily shared knowledge about the field.

Therefore, if Knowledge Management has become a profession, what do the job descriptions sound like? What kinds of backgrounds should qualified applicants have?

Vitesse Solutions has the deep understanding of the skills required for this profession and what it takes to be a CKO, Knowledge Manager, taxonomist, KM consultant or technical KM specialist.  Many of the necessary KM skills sought after today were actually developed by some of our experts in previous jobs.  We provide support to organizations in all aspects of Knowledge Management resourcing -- starting from recruitment of the CKO and other KM staff, providing their job-analysis and job-definition, providing various types of training and group-work and so on.  We also provide qualified staffing for specific KM projects.

To understand more about Vitesse and our services, please return to the Vitesse Solutions homepage or e-mail us at info@vitso.com.

 

Why specialized KM recruiting & training is important

  

 

 

 

 

No organization would hire a career engineer to be the CFO. Or a career CPA to be the VP of engineering.  Nor would they put the CIO in-charge of HR.  The reason is that these departments are mission-critical the monetary investments toward success require the people that run them to be highly experienced in that field.  But why is it so common to plant the Knowledge Management roles with all kinds of varying skill sets and levels of competency?  Why would organizations invest millions of dollars in KM initiatives and departments and spend comparative little effort in seeking individuals with strong CKO and Knowledge Manager skills?  Moreover, why do many organization invest so much money in the KM technologies but tend to delegate the responsibilities of "making it happen" to relatively inexperienced  people -- to save money?

There are not many better recipes for failure.  But fortunately, Vitesse Solutions is led by one of the most experienced CKO level practitioners that one could find.  We have the skill and knowledge on finding and training the type of people that will make your KM initiative be an on-going success.

 

Why it is important to hire the right consultant

  

 

When an organization is investing large sums of capital in an initiative that it thinks will have a large impact on its operations it may seek consultation from people who have been through similar situations.  Vitesse has subject matter experts that have directed some of the most successful KM initiatives one can find -- in building and operating small, large and global KM initiatives.

When seeking a consultant for financial issues, hire a financial expert.  For high tech product manufacturing, seek an experienced high tech engineering consultant.  For Knowledge management related initiatives, seek the best expertise you an find.  You will find it at Vitesse.

 

Contact information

Vitesse Solutions, LLC

Telephone: (216) 524-1726

e-mail: info@vitso.com